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Q163389: "Error Reading Disk…" Unpacking Multi-Disk Pack And Go File

Article: Q163389
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kberrmsg kbpng
Last Modified: 16-APR-2000

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

When you attempt to unpack a presentation from multiple disks using Pack And Go
setup (Pngsetup.exe), the following message appears:

  The Presentation was successfully installed in <Path>. Would you like
  to run the slide show now?"

When you click Yes, the screen turns blue and you receive the following error
message:

  Error Reading Disk in Drive A:

CAUSE
=====

Pack And Go is searching for the original Pngsetup.exe file and is unable to
find it on the current disk (the last disk in the series).

RESOLUTION
==========

When you receive the "Error Reading Disk in Drive A" error message, insert disk
1 of the series of disks that was created by Pack And Go setup, and then press
Enter.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft PowerPoint version
7.0. We are researching this problem and will post new information here as it
becomes available.

MORE INFORMATION
================

When Pack And Go setup is used to pack a presentation across multiple disks, the
following two files are copied to the first disk in the series:

  Pngsetup.exe      The application that unpacks the presentation on the
                    disks.

  Pres0.png         The first file of the actual presentation information.

When you finish unpacking a presentation, your computer may need to access the
Pngsetup.exe file again. If the file is not on the current disk, your computer
interprets this as an unreadable disk.

Additional query words: 7.00 Error Messages ppt7 ppt7.0 PNG fail bluescreen MS-DOS B: disc diskette 3.5" 5.25" read disk powerpoint

======================================================================
Keywords          : kberrmsg kbpng 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0
Hardware          : x86
Issue type        : kbprb

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