Q163254: WD97: Valupk8.hlp Topic for Macintosh Converter Incorrect

Article: Q163254
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): 
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

The topic for the Microsoft Word 97 converter found in the Valupk8.hlp states
that the Microsoft Word 97 converter converts documents from Microsoft Word 97
format to the Macintosh format. This information is incorrect.

WORKAROUND
==========

In Word 97, save the document you want to open on the Macintosh to a format
supported by your Macintosh program. For example:

To save a Word 97 document to Microsoft Word 5.1 for the Macintosh document
format:

1. In Word 97, on the File menu, click Save As.

2. In the "Save As Type" box, click a format supported by your Macintosh
  program.

STATUS
======

Microsoft has confirmed this to be a problem in the products listed at the
beginning of this article. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

The Microsoft Word 97 converter will not install on the Macintosh and will not
convert documents from Microsoft Word 97 format to the Macintosh.

Additional query words: 97

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Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbhowto

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