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Q163189: WD97: Text in Shaded Table Missing Printing to NT Servers

Article: Q163189
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbprint kbualink97 kbtable
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

If you print a shaded table containing text to a Windows NT 4.0 print server,
the text may be printed incorrectly or may not print at all if the Windows NT
4.0 print server is not updated with the Windows NT 4.0 Service Pack 2.

CAUSE
=====

This problem occurs when a new write time has been detected for the font. This
write time is incorrectly changed when daylight savings changes. If a new write
time is detected, the font won't be used.

STATUS
======

This problem was corrected in the Windows NT 4.0 U.S. Service Pack

For more information on obtaining and installing the Microsoft Windows NT 4.0
Service Pack 2, please see the following article in the Microsoft Knowledge
Base:

  Q152734 How To Obtain Windows NT Version 4.0 U.S. Service Pack


MORE INFORMATION
================

If you are unable to obtain the Windows NT Version 4.0 U.S. Service Pack, one of
the following workarounds may allow you to print the document correctly.

Method 1
--------

Enable the "Use printer metrics to lay out document" check box by following these
steps:

1. In Word, on the Tools menu, click Options.

2. Click the Compatibility tab.

3. Click the "Use printer metrics to lay out document" check box to select it.

Method 2
--------

Turn of metafile spooling in the printer properties by following these steps:

1. On the Windows taskbar, click Start, point to Settings, and click Printers.

2. Right-click the printer you want to print to, and click Properties.

3. Click the General tab.

4. Click the Print Processor button.

5. Change the spool data format from EMF to RAW.

Additional query words:

======================================================================
Keywords          : kbprint kbualink97 kbtable 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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