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Q162984: WD97: Error Inserting Video Clip In HTML Document

Article: Q162984
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): 
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you attempt to insert a video clip that is stored on a different network
path than your document, you get the following error message:

  ..\..\..\..\<server>\<share>\<path to video clip>
  The file could not be found.

  The correct path should be:
  \\<server>\<share>\<path to video clip>

CAUSE
=====

An incorrect path to the video clip is created. This problem occurs when all of
the following are true:

- Your HTML document is saved to a network server.

- The video clip file is saved to a different network server than the HTML
  document.

- You selected the Use Relative Path check box in the Video Clip dialog box
  (Insert menu).

- You specified a Universal Naming Convention (UNC) path when you inserted the
  video clip.

WORKAROUND
==========

To work around this problem, choose one of the following methods:

Method 1
--------

Map the network drive where your video clip file is located to a drive letter.

Method 2
--------

After you receive the error message described in the "Symptoms" section, click
Change, and then correct the path to the video clip.

Method 3
--------

Save the HTML document or the video clip to your local hard disk before you
insert the video clip.

Method 4
--------

Place the HTML document and the video clip on the same network drive.

Method 5
--------

Do not select the Use Relative Path check box in the Video Clip dialog box.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word version 97.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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