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Q162930: Cannot Create New Connection with Internet Mail Service

Article: Q162930
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1
Operating System(s): 
Keyword(s): osr2 win95
Last Modified: 31-JAN-2001

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2, 2.1 
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SYMPTOMS
========

When you set up the Internet Mail service in Windows Messaging, you are prompted
to select the connection for accessing Internet mail. When a connection is not
listed in the box and you click New, nothing may seem to happen. Clicking Next
displays a dialog box prompting you to select an existing connection or click
New to create a connection.

CAUSE
=====

Dial-Up Networking is not installed on the computer.

RESOLUTION
==========

Cancel the Inbox Setup Wizard, install Dial-Up Networking, and then set up the
Internet Mail service.

MORE INFORMATION
================

For information about setting up Dial-Up Networking and connecting to the
Internet, please see the following article in the Microsoft Knowledge Base:

  Q138789 How to Connect to the Internet in Windows 95

Additional query words: 95

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Keywords          : osr2 win95 
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210
Version           : :2,2.1

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