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Q162658: XCLN: Exchange Setup for Windows NT Fails on Emsmdb32.dll

Article: Q162658
Product(s): Microsoft Exchange
Version(s): WinNT:4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you run the Setup program for the Microsoft Exchange Windows NT client, the
system may hang for a long time and then display the following error message:

  Setup could not remove the file C:\WINDOWS\SYSTEM32\EMSMDB32.DLL
  This file is currently being used buy another application. Close any
  open applications.

CAUSE
=====

Setup.exe for the Windows NT Exchange client runs on the Exchange Server
computer. The System Attendant service in use by the Microsoft Exchange Server
computer uses Emsmdb32.dll.

WORKAROUND
==========

It is recommended to stop the Exchange related services before you attempt to
run the client Setup.

NOTE: The following steps shut down the Exchange Server computer and all of its
respective processes.

To shut down the Exchange services:

1. From Control Panel, click Services.

2. Select the Microsoft Exchange System Attendant service.

3. Click the Stop button.

4. When you are prompted to stop the other dependent Exchange services, click
  OK.

After Setup is complete, the services may be restarted normally.
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Keywords          :  
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT
Version           : WinNT:4.0,5.0
Issue type        : kbprb

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