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Article: Q162578
Product(s): Microsoft Windows NT
Version(s): 1,2,3.51,4.0
Operating System(s): 
Keyword(s): kbinterop kbtool
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, versions 1, 2 
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SYMPTOMS
========

When you use the Microsoft Windows NT backup utility to back up a client
computer running Windows 95, either the summary text box of the backup status
dialog box or the Backup.log file created by the backup may show the following
error message:

  You do not have permission to access portions of \<directory_name>.
  Please see the owner or administrator to get permission. Error reading
  alternate file data.

CAUSE
=====

A directory on the root of the drive being backed up has the same name as the
volume label for that drive.


WORKAROUND
==========

To work around this problem, do either of the following (each option is
explained in further detail below):

- Rename the volume label for the drive being shared.

  -or-

- Rename the directory in the root of the drive that has the same name as the
  volume label.

To Rename the Volume Label for the Drive Being Shared
-----------------------------------------------------

1. On the desktop, double-click the My Computer icon.

2. Right-click the drive icon of the drive being shared.

3. On the shortcut menu, click Properties.

4. On the General tab, type a name in the Label text box; then click OK.

To Rename the Directory of the Drive with the Same Name as the Vol. Label
-------------------------------------------------------------------------

1. On the desktop, double-click the My Computer icon.

2. Double-click the drive icon that the directory is on.

3. Right-click the directory to be renamed.

4. On the shortcut menu, click Rename.

5. Type the new name of the directory, and then press the ENTER key.

STATUS
======

Microsoft has confirmed this to be a problem in Windows 95. We are researching
this problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.

Additional query words: name directory folder prodnt

======================================================================
Keywords          : kbinterop kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR1
Version           : :1,2,3.51,4.0
Issue type        : kbbug

=============================================================================

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Q162578: Unable to Back Up from a Windows 95 Share to Windows NT