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Q162572: ODE97: Reinstalling Run-Time Application Causes Setup Error

Article: Q162572
Product(s): Microsoft Access Distribution Kit
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg kbsetup
Last Modified: 08-DEC-2000

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The information in this article applies to:

- Microsoft Office 97 Developer Edition 
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Novice: Requires knowledge of the user interface on single-user computers.

SYMPTOMS
========

If you run the Setup program from the original medium (disks or shared network
folder) to reinstall a Microsoft Office 97 Developer Edition Tools run-time
application that is already set up on your computer, you may receive the
following error message at the end of Setup:

  <Application Name> Setup was not completed successfully.

RESOLUTION
==========

If you have already received the error message, run the Setup program again and
it will complete successfully the second time.

To reinstall your program without receiving the error message, use the method
appropriate for your version of Windows:

Method 1: Microsoft Windows 95 or Microsoft Windows NT 4.0
----------------------------------------------------------

1. Click the Start button on the taskbar, point to Settings, and then click
  Control Panel.

2. Double-click the Add/Remove Programs icon.

3. In the Add/Remove Programs Properties dialog box, click the Install/Uninstall
  tab and select your run-time application in the window.

4. Click the Add/Remove button in the Add/Remove Programs Properties dialog box.

5. When the Setup maintenance program starts, click Reinstall.

Method 2: Microsoft Windows NT 3.51
-----------------------------------

1. Open the program group for your run-time application.

2. Double-click the Setup icon.

3. When the Setup program starts, click Reinstall.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Office Developer
Edition 97.


Additional query words: ODE install set up fail

======================================================================
Keywords          : kberrmsg kbsetup 
Technology        : kbOfficeSearch kbAudDeveloper kbOffice97Search kbOffice97 kbOffice97DevSearch
Hardware          : x86
Issue type        : kbbug

=============================================================================

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