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Q162409: SMS: Remote Control Windows Corrupted with Cirrus 5446 Chipset

Article: Q162409
Product(s): Microsoft Systems Management Server
Version(s): 1.2
Operating System(s): 
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 20-FEB-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

When using the Remote Control feature to access a client computer running
Windows 95 using a video card with a Cirrus Logic 5446 chipset, the Quick Viewer
display will become corrupted. Corruption will include odd colors, screen
"droppings," and missing parts of remote windows.

This behavior only occurs on client computers running Windows 95, not Windows NT
Workstation.


STATUS
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Microsoft has confirmed this to be a problem in Systems Management Server version
1.2. This problem has been corrected in the latest U.S. service pack for Systems
Management Server version 1.2. For information on obtaining the service pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms win95 help desk

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Keywords          : kbnetwork kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS120
Version           : :1.2
Issue type        : kbbug
Solution Type     : kbfix

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