KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q162392: XCLN: Exchange Server Service Not Available in Outlook

Article: Q162392
Product(s): Microsoft Exchange
Version(s): 4.0
Operating System(s): 
Keyword(s): kbsetup kbusage
Last Modified: 29-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
- Microsoft Outlook 97 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install Microsoft Office 97 and Outlook, the Microsoft Exchange Server
service is not available. The Microsoft Exchange Server service is required to
connect to a computer running Microsoft Exchange Server.

CAUSE
=====

A typical installation of Office 97 does not install the Microsoft Exchange
Server service.

RESOLUTION
==========

To install the Microsoft Exchange Server service:

1. Run Office 97 Setup in maintenance mode and click Add/Remove Components.

2. Select Microsoft Outlook and click change option.

3. Select Microsoft Exchange Server Support and finish the setup. The Microsoft
  Exchange Server service can now be added to the profile.

Additional query words: Exchange Server Service unavailable

======================================================================
Keywords          : kbsetup kbusage 
Technology        : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : 4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.