Q162201: MSB Solar: ErrMsg: Magic School Bus Needs More Memory

Article: Q162201
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When attempt to start Magic School Bus Explores the Solar System, you may
receive the following error message:

  Magic School Bus needs more memory. Please close all other open programs and
  try again.

NOTE: The above error message may also occur after you see the picture of the
Magic School Bus logo.

CAUSE
=====

Some of the components used for playing videos and animations may be damaged.

RESOLUTION
==========

Rename the WinG files using the steps below that apply to your operating
system.

If you are using Windows 95/98 or Windows NT 4.0
------------------------------------------------

1. Click the Start button, point to Find, and then click Files or Folders.

2. On the Named line type the following:

  "wing*.*" (without the quotation marks)

3. Click Find Now.

4. Use the instructions in steps 4a-4c to rename the following files:
   - Wingdib.drv

   - Wing.dll

   - Wingde.dll

   - Wingpal.wnd

   - Wing32.dll

     a. With the right mouse button, click Wingdib.drv, and then click Rename.

     b. Rename the file to Wingdib.old.

     c. Repeat steps a-b for each of the remaining files.

  NOTE: If you have the Wing Dings font on your computer, the search results
  will also contain the file Wingding.ttf or Wingding.fot. Do not rename this
  file.

5. Delete the Msbsolar folder as follows:
  a. On your Windows desktop, double-click My Computer, and then double-click
     the hard drive that contains Magic School Bus Explores the Solar System
     (usually drive C).

  b. Double-click the Mskids folder, and then click the Msbsolar folder once to
     select it.

  c. On the File menu, click Delete. Click Yes to confirm the deletion of the
     Msbsolar folder.

6. Reinstall Magic School Bus Explores the Solar System from the compact disc.


If you are using Windows 3.x or Windows NT 3.5x
-----------------------------------------------

1. From the Main group in Program Manager, Open File Manager.

2. On the File menu, click Search.

3. Type the following in the Search For area:

  "wing*.*" (without the quotation marks)

4. Type the following in the Start From area and click OK:

  "c:\" (without the quotation marks)

  where c is the location of your Windows Folder.

5. Rename the following files located in the Search Results window, using steps
  5a-5c:
   - Wingdib.drv,

   - Wing.dll

   - Wingde.dll

   - Wingpal.wnd

   - Wing32.dll

     a. Click Wingdib.drv once to select it, and then click Rename on the File
        menu.

     b. Rename the file to Wingdib.old.

     c. Repeat steps a-b for each of the remaining files.

  NOTE: If you have the Wing Dings font on your computer, the search results
  will also contain the file Wingding.ttf or Wingding.fot. Do not rename this
  file.

6. Delete the Msbsolar folder as follows:
  a. In the Main group program group, Open File Manager.

  b. Double-click the hard drive that contains Magic School Bus Explores the
     Solar System (usually drive C).

  c. Double-click the Mskids folder, and then click the Msbsolar folder once to
     select it.

  d. On the File menu, click Delete. (Click Yes to confirm the deletion of the
     Msbsolar folder.

7. Reinstall Magic School Bus Explores the Solar System from the compact disc.


If the steps described above do not resolve the problem, please see the following
articles in the Microsoft Knowledge Base:

  Q143366 MSB Solar: ErrMsg: Solar System Needs More Memory to Run

  Q129639 Kids: ErrMsg: Insufficient Resources to Run


MORE INFORMATION
================

WinG is used to play animations and videos in Magic School Bus Explores the
Solar System and several other applications. It is a technology that enables
multimedia programs to accelerate the speed that multimedia objects are played.

Additional query words: kids mskids msb msbss frizz kbmm multimedia multi-media multi media error memory solar run errmsg winmsbsolar msbsolar homekids err msg

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticSolar kbMSBSearch
Version           : WINDOWS:1.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.