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Q161994: Querying Powered-Off PC Card Modem Hangs Computer

Article: Q161994
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1
Operating System(s): 
Keyword(s): kbhw osr2 win95 kbHardwarekbfixlist
Last Modified: 25-MAR-2002

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2, 2.1 
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SYMPTOMS
========

When a program attempts to identify or check the status of a PC Card modem, the
program may stop responding (hang) or cause the computer to hang if the modem
has been powered off using power management features.

CAUSE
=====

If a PC Card modem is powered off with power management features, it is not
powered on when card services calls are made. Tools making such calls do not
work if the modem is powered off. This may cause a bus hang, causing the program
or computer to hang.

RESOLUTION
==========


STATUS
======

This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION
================



Additional query words: 95 pcmcia

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Keywords          : kbhw osr2 win95 kbHardware kbfixlist
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210
Version           : :2,2.1
Issue type        : kbprb

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