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Q161960: STOP 0x0000007B On Windows NT 4.0 After SP2 Applied

Article: Q161960
Product(s): Microsoft Windows NT
Version(s): 4.0 SP2
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 SP2 
- Microsoft Windows NT Server version 4.0 SP2 
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SYMPTOMS
========

After you apply Windows NT 4.0 Service Pack 2 on a computer with IDE hard disks,
you may receive the following blue-screen STOP message when you restart your
computer:

  STOP 0x0000007B
  Inaccessible_Boot_Device

CAUSE
=====

The updated version of Atapi.sys included with Service Pack 2 causes this STOP
message to occur. This error should only occur if the boot or system partitions
(startup file or operating system files) reside on an IDE drive. Windows NT
operating system files installed on a SCSI hard disk do not experience this
problem.


RESOLUTION
==========

To correct this problem, do one of the following:

- If Windows NT is installed on a FAT partition, replace Atapi.sys in the
  %SystemRoot%\System32\Drivers folder with the Atapi.sys file in the I386
  folder of the Windows NT 4.0 CD-ROM.

  -or-

- Start your computer with the Emergency Repair Disk (ERD) created prior to the
  application of Service Pack 2, select Verify Windows NT System Files only,
  and then repair the Atapi.sys file.

  NOTE: If the computer was using Atdisk.sys instead of Atapi.sys, replace both
  Atapi.sys and Atdisk.sys.

  For more information on the Emergency Repair process, please see the following
  article in the Microsoft Knowledge Base:

  ARTICLE-ID: Q129037
  TITLE : Windows NT 3.5x and 4.0 Emergency Repair Process Screens

  -or-

- If Windows NT is installed on an NTFS partition, re-install Windows NT to a
  separate folder. Log on to this parallel installation and replace Atapi.sys
  in the %SystemRoot%\System32\Drivers folder of the original Windows NT
  installation with the Atapi.sys file in the I386 folder of the Windows NT 4.0
  CD-ROM.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.


Additional query words: prodnt sp2

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp2 kbWinNTSsearch kbWinNTS400sp2 kbWinNTS400search
Version           : :4.0 SP2
Issue type        : kbbug

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