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Q161932: XFOR: MtaCheck Causes Access Violation Exception Error

Article: Q161932
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 12-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

The MtaCheck utility causes a Dr. Watson access violation (AV) error with
exception 0xc0000005, or the MTA causes the same error during its startup and
recovery processing.

CAUSE
=====

The database recovery processing done by MtaCheck and the MTA after a fatal
error runs into a corrupt object, and gets crossed while searching for its
referencing object.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0
U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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