KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q161531: Wine Guide 2.0: Blank Box on Printout When Printing Contents

Article: Q161531
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:2.0
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Wine Guide for Windows, version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you print the Wine Guide Contents screen using a HP Laser Jet 4+ printer, a
blank box prints in the lower left corner of the page.

CAUSE
=====

This occurs if you are using one of the following printer drivers:

- HP LaserJet 4 Plus/4M Plus Printing System, version: 31.V1.30

- HPPCL5E Printer Driver For Windows 3.1, version: 31.V1.30

- HP Status Window, version: 2.10


RESOLUTION
==========

Obtain an updated printer driver from the hardware manufacturer.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: multi media multimedia multi-media mmtitles kbmm wine guide hp laserjet printing print

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch kbWine200
Version           : WINDOWS:2.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.