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Q161340: RAS Error 692 with IBM MWave Modem and Logon Using DUN

Article: Q161340
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbui kbusage
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you log onto a workstation configured with an IBM MWave Modem, and are
using the Logon Using Dial-up Networking feature in Windows NT 4.0, you receive
the following error message:

  Error 692: Hardware failure in port or attached device.

CAUSE
=====

The IBM MWave Modem is not initialized until the Mwmwin.exe file is executed.
This file is executed when you log on to Windows NT 4.0.

RESOLUTION
==========

Obtain updated MWave drivers from IBM.

As a workaround, log on to Windows NT using a local account, then log off. This
will allow Windows NT to correctly use the Logon Using Dial-Up Networking
option.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: dun

======================================================================
Keywords          : kb3rdparty kbui kbusage 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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