KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q161290: SMS: Network Adapter Card Information Not Correct

Article: Q161290
Product(s): Microsoft Systems Management Server
Version(s): 1.2
Operating System(s): 
Keyword(s): kbnetwork kbInventory smsinv
Last Modified: 20-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------


SYMPTOMS
========

When a client computer running Windows 95 is inventoried, the hardware scan may
not report the network adapter card inventory information properly. You may find
the following line in the [Workstation Status] section of the Sms.ini file on
the client:

     FailedHardwareCheck=LanmanNetcardInfo.

This problem occurs if the Ms\Sms\Data directory on the client computer has a
Smssafe.tmp file that contains the following entry:

     LanmanNetcardInfo=Crashed.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. A supported fix is now available, but has not been fully
regression-tested and should be applied only to systems experiencing this
specific problem. Unless you are severely impacted by this specific problem,
Microsoft recommends that you wait for the next Service Pack that contains this
fix. Contact Microsoft Technical Support for more information.


MORE INFORMATION
----------------

This fix requires you to delete the Smssafe.tmp file and with the
FailedHardwareChecks line of the Sms.ini file. Once that is done, inventory will
report the correct data.

Additional query words: prodsms 1.20

======================================================================
Keywords          : kbnetwork kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : :1.2
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.