KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q160983: MSN Menus Not Updated or Welcome Page Continues to Appear

Article: Q160983
Product(s): The Microsoft Network
Version(s): 2.0,2.5,2.6,4.0,4.01 Service Pack 2,5
Operating System(s): 
Keyword(s): kbmsn
Last Modified: 20-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- The Microsoft Network versions 2.0, 2.5, 2.6 
- the operating system: Microsoft Windows 95 
- the operating system: Microsoft Windows 98 
- Microsoft Internet Explorer versions 4.0, 4.01 Service Pack 2, 5 for Windows 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you do not have an up-to-date Msn.ini file, the following symptoms may
occur:

- When you connect to MSN, The Microsoft Network, you see the Welcome pages or
  the first-time user experience pages, even though you have previously signed
  on to MSN.

- New items are not added to the Program Viewer menus as the items become
  available.

- The same items are displayed on the Onstage.msn.com or www.msn.com and you
  have to refresh the page so that the page displays the correct information.

CAUSE
=====

In Microsoft Internet Explorer, the option to check for newer versions is not
set.

RESOLUTION
==========

The Msn.ini file controls how the menus are built in Program Viewer. Set the
option to check for newer versions of Internet pages so that new Msn.ini files
are downloaded when they are available:

If you are using Internet Explorer 3.x
--------------------------------------

1. Start Internet Explorer.

2. On the View menu, click Options, and then click the Advanced tab.

3. Click the Settings button, and then click the Every time you start Internet
  Explorer text box to select it.

4. Click OK until you return to Windows.

Internet Explorer 4.x or 5.0
----------------------------

1. Right-click the Internet Explorer icon, select Properties, and then click the
  General Tab.

2. In the Temporary Internet files area, click the Settings button.

3. Select Every visit to the page in Internet Explorer 4.X and select
  Automatically in Internet Explorer 5.0.

Additional query words: msn 2.00 2.50 2.60

======================================================================
Keywords          : kbmsn 
Technology        : kbOSWin98 kbOSWin95 kbIEsearch kbOSWinSearch kbMSNSearch kbIE500Search kbZNotKeyword3 kbIE98Search kbIE400Win98 kbIE401Win98SP2 kbIE500Win98 kbMSN200 kbMSN260 kbMSN250
Version           : :2.0,2.5,2.6,4.0,4.01 Service Pack 2,5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.