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Q160947: XCON: NDR and Event ID 290 in Event Log Sending X.400 Message

Article: Q160947
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): kbusage exc4 exc5 exc55
Last Modified: 19-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

When you attempt to send an X.400 message with an O/R address that has a null
Domain Defined Attributes (DDA) type or DDA value, you may receive a
non-delivery report (NDR) that contains the text "content-type-not- supported."
In addition, an event similar to the following may appear in the event log:

  Source: MSExchangeMTA
  Event: 290
  Description: A non-delivery report (reason code unable-to-transfer and
  diagnostic code content-type-not-supported) is being generated for message
  <address>. It was originally destined for <address>;
  <recipient>, and was to be redirected to. [MTA DISP:RESULT 16 136] (12)

where <address> is the O/R address and <recipient> is the first
recipient on the message.

CAUSE
=====

Microsoft Exchange Server does not support null O/R address fields.


RESOLUTION
==========

Configure the X.400 message so that the DDA type and DDA value are not null. The
maximum value for the DDA type is 8 and the maximum value for the DDA value is
128.

Additional query words: x400

======================================================================
Keywords          : kbusage exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

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