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Q160932: XADM: Error 0002 The Exchange Directory Will Not Start

Article: Q160932
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 
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SYMPTOMS
========

When you attempt to start a Microsoft Exchange service, you may receive the
following Windows NT error message:

  Could not start the Microsoft Exchange Directory Service on \\<<server
  name>>. Error 0002: The system cannot find the file specified.

CAUSE
=====

This error occurs because the executable associated with the service is missing
or corrupt. The following is a list of major Microsoft Exchange services and
their associated executables:

- Microsoft Exchange Information Storestore.exe

- Microsoft Exchange Directory Servicedsamain.exe

- Microsoft Exchange System Attendantmad.exe

- Microsoft Exchange Message TransferAgentemsmta.exe

- Microsoft Exchange Internet Mail Connectormsexcimc.exe

- Microsoft Exchange Interchangemt.exe

RESOLUTION
==========

Obtain the file from backup, the Microsoft Exchange Server computer, or service
pack CDs, and copy it over to the hard drive.

NOTE: Error 0002 is a "File not found" Windows NT error message. It is not a
Microsoft Exchange specific error and it can be generated for any service
missing a required executable.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0
Issue type        : kbprb

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