KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q160733: MSB Ocean: Macintosh System Error After Driver’s License

Article: Q160733
Product(s): Microsoft Home Kids Products
Version(s): MACINTOSH:1.0
Operating System(s): 
Keyword(s): kbfaq
Last Modified: 08-NOV-2001

1.00
MACINTOSH
kbother kberrmsg

-------------------------------------------------------------------------------
The information in this article applies to:

- Scholastic's Magic School Bus series: Explores the Ocean for the Macintosh, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run Magic School Bus Explores the Ocean for the Macintosh, you may get
a system error after exiting the Diver's License. This requires you to restart
your computer.

CAUSE
=====

This behavior occurs when 32-bit Memory Addressing has been disabled.

RESOLUTION
==========

To resolve this problem, use the following steps:

1. On the Apple menu, click Control Panels.

2. Open the Memory Control Panel.

3. Turn 32-Bit Addressing On.

4. Restart your computer.

After following these steps, you should be able to run Magic School Bus Explores
the Ocean successfully.


MORE INFORMATION
================

You may be able to continue if you do not enter a name or age in the Diver's
license fields.

The Magic School Bus Ocean for Macintosh ReadMe file contains additional
information on how to improve the application's performance.

Additional query words: msbhb msbss frizz kbmm multimedia multi-media mac freeze hang sound music cut-off restart system 7.1 7.5 magicbus schoolbus frizzle liz crash stop slow frozen lock up lockup crashes hangs bombs bombed macmsbocean msbocean

======================================================================
Keywords          :  kbfaq
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticOceanMac kbMSBSearch
Version           : MACINTOSH:1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.