KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q160611: SMS: AppleTalk Session Protocol Parameter Error with PCMMAC

Article: Q160611
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kb3rdparty kbPCM smspcmkbfixlist
Last Modified: 30-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------


SYMPTOMS
========

Macintosh clients running the Microsoft Systems Management Server Package
Command Manager (PCMMAC) may repeatedly receive the following error message:

  AspParamErr AppleTalk Session Protocol parameter error. Package Command
  Manager is unable to connect to any servers. Package Command Manager will
  check periodically to see if it can connect.

CAUSE
=====

This error occurs repeatedly because PCMMAC constantly checks the connection to
the Systems Management Server logon server with Appletalk "tickle" packets. If
the logon server fails to respond to these "tickle" packets, the error message
is generated, indicating that the server is no longer available. PCMMAC checks
the connection to the logon server regardless of the polling interval set in
PCMMAC. The constant checks occur because there is a single connection made to
the logon server; however, the PCMMAC polling interval only specifies how often
PCMMAC checks for a new package using the existing connection.

RESOLUTION
==========

To resolve this problem, obtain the hotfix mentioned below.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. A supported fix is now available, but is not fully regression-
tested and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft recommends
that you wait for the next Service Pack that contains this fix. Contact
Microsoft Technical Support for more information.

Additional query words: 1.20 err errmsg mac

======================================================================
Keywords          : kb3rdparty kbPCM smspcm kbfixlist
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.