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Q160583: Windows NT 4.0 with More Than 4 Processors May Stall & Reboot

Article: Q160583
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Windows NT Server 4.0 with more than 4 processors may stall and reboot after
running for several hours.

CAUSE
=====

The algorithm to determine the number of processors for licensing calculates the
number of processors incorrectly, resulting in a license violation.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt hung hang multi ntmp
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Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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