Q160474: Fax Wizard Falsely Implies Completion of Faxing Process

Article: Q160474
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbualink97 word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you click the Send Fax Now button on the Fax Wizard toolbar, you receive
the following message after the Wizard starts faxing your document:

  The wizard has finished sending your document.

This message implies that your document has been faxed successfully; however, the
fax process is not finished at this point.

CAUSE
=====

When you click the Send Fax Now button, Word sends the document to your fax
program. The fax program is responsible for rendering, delivering, and
confirming that the fax is transmitted.

RESOLUTION
==========

To complete the fax process, send the fax using your fax program.

For additional information, refer to your fax program documentation.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.


REFERENCES
==========

For additional information about troubleshooting fax problems, see the "Having
Problems Faxing a Document from Word?"
(http://support.microsoft.com/support/tshoot/wordfax.asp) troubleshooter.

Additional query words: 8.0 word97

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Keywords          : kbualink97 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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