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Q160420: Changing Colors on Cirrus Logic Cards to 65k Can Cause Stop

Article: Q160420
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Cirrus Logic Video can cause a 0x0000001E stop error when set to 65536 colors
with a screen resolution of 600 X 800.

WORKAROUND
==========

This problem can be fixed by installing Cirrus.dll and Cirrus.sys from Window NT
4.0 Service Pack 2 or later.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.00. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 4.00. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: Cirrus 0x1E video prodnt

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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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