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Q160360: INFO: Troubleshooting Exceptions in Internet Server Products

Article: Q160360
Product(s): Internet Information Server
Version(s): 1.0,2.0,3.0,4.0
Operating System(s): 
Keyword(s): kberrmsg kbFAQ
Last Modified: 10-APR-2002

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The information in this article applies to:

- Microsoft Internet Information Server versions 3.0, 4.0 
- Microsoft Site Server version 3.0 
- Microsoft Proxy Server versions 1.0, 2.0 
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SUMMARY
=======

The Microsoft Internet Information Server (IIS) Exception Monitor was created by
Microsoft Product Support Services to troubleshoot server instability issues
similar to the following:

- IIS exits and a Dr. Watson error log is generated.

- The Web service exits abnormally.

- The browser returns an "ASP 0115" error.

- The browser returns a "Server Application Error" message.

- The browser returns a "Server Too Busy" error.

MORE INFORMATION
================

Although still useful in some scenarios, Microsoft recommends using AutoDump
Plus (ADPlus) to generate debug data. For additional information about AutoDump
Plus, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q286350 HOWTO: Use Autodump+ to Troubleshoot Hangs and Crashes

How to use the IIS Exception Monitor
------------------------------------

The following two documents, located on the MSDN Online Web Workshop, explain how
to use the IIS Exception Monitor:

  TITLE: Troubleshooting with the IIS Exception Monitor
  URL : http://msdn.microsoft.com/workshop/server/iis/ixcptmon.asp

  -AND-

  TITLE: Analyzing Logs from IIS Exception Monitor
  URL : http://msdn.microsoft.com/workshop/server/iis/readlogs.asp

Download Locations
------------------

You can download the IIS Exception Monitor directly from the Web Workshop at the
following locations:

  http://download.microsoft.com/download/platformsdk/windbg/Feb2000/NT45/EN-US/dbg.exe

Additional query words: proxie tshooting tshoot moniter sbn

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Keywords          : kberrmsg kbFAQ 
Technology        : kbSiteServSearch kbiisSearch kbAudDeveloper kbiis400 kbiis300 kbProxyServ100 kbProxyServSearch kbProxyServ200 kbSiteServ300
Version           : :1.0,2.0,3.0,4.0
Hardware          : ALPHA x86
Issue type        : kbinfo

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