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Q160240: WD97: Office Assistant Balloon Has No Controls After Replace

Article: Q160240
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbtool
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you perform a find and replace while the Office Assistant is running, the
balloon message that informs you of how many replacements were made does not
include an OK or a Close button. The Cancel button in the Find and Replace
dialog box does not change to Close while the balloon message is displayed.

WORKAROUND
==========

To work around this problem so that the Cancel button in the Find and Replace
dialog box changes to Close, use one of the following methods:

Method 1: Click the Find and Replace dialog box.

Method 2: Press any key.

Method 3: Click the balloon message.

The balloon message is closed, the focus is returned to the Find and Replace
dialog box, and the Cancel button changes to Close.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.


MORE INFORMATION
================

A balloon message is an interactive message that requires you to confirm or
cancel an action before you can close it. The balloon message that appears after
you complete a find and replace operation does not include an OK or a Close
button. If you click the Office Assistant while the balloon message is visible,
the Office Assistant prompts you for a Help topic. If you click in the document
while the balloon message is visible, you get a system beep.

Additional query words: 8.0 word8 word97 search

======================================================================
Keywords          : kbtool 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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