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Q159909: STOP 0x0000000A May Occur on Multiprocessor Systems

Article: Q159909
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 21-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

During the normal operation of a multiprocessor system, it is possible that that
Windows NT may produce a STOP 0x0000000A error.

On your computer running Windows NT Server, the following stop error message is
displayed:

  STOP 0x0000000A (0xFE5AB000, 0x00000002, 0x00000001, 0x8013D41A)

Note: The first parameter may vary, but the last three should always be the same
on a multiprocessor system.

CAUSE
=====

When the system is performing a fast call interlock operation in the nonpaged
data segment on a multiprocessor system, it is possible that Windows NT will
stop with a STOP 0x0000000A error as the result. This error happens during the
removal of an entry from the front of a singly linked list. It is possible that
a second processor will change the link list head while the other processor is
using it.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.



Additional query words: trap 0xA multi-processor

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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbbug
Solution Type     : kbfix

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