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Q159678: WD97: Incorrect SectionPages or NumPages When Printed

Article: Q159678
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbprint kbdta word8 kbfield word97
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------


SYMPTOMS
========

The result of the SectionPages field or NumPages field is printed incorrectly,
although it is displayed correctly on the screen.

NOTE: This problem occurs when the SectionPages or NumPages field is placed
inside the header or footer. This problem also occurs when you use the Page X of
Y AutoText entry.

RESOLUTION
==========

To resolve the problem described in this article, obtain and install the latest
Microsoft Word 97 update from the following Microsoft Web site:

  http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The
latest update contains all of the fixes since Service Release 2. If you install
the latest update for Word 97, you do not need to install any other updates
after Service Release 2.

For additional information about the fixes included in the latest update for Word
97, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q265374 WD97: Post Service Release Fixes for Word 97





WORKAROUND
==========

To work around this problem, do one of the following methods before you print
your document:

NOTE: After you perform one of the workarounds, update the SectionPages or
NumPages field before you print your document by doing one of the following:

- Right-click the SectionPages or NumPages field that is not updating and click
  Update Field on the shortcut menu.

  -or-

- On the Tools menu, click Options. On the Print tab, click to select the
  Update fields check box and then click OK.

Method 1: Turn off Show/Hide
----------------------------

To turn off Show/Hide, do one of the following:

- On the Standard toolbar, click Show/Hide. If the Standard toolbar is missing,
  point to Toolbars on the View menu and click to select Standard.

  -or-

- On the Tools menu, click Options. On the View tab, click to clear the All
  check box, and then click OK.

Method 2: Turn on Reverse Print Order
-------------------------------------

On the Tools menu, click Options. On the Print tab, click to select the Reverse
print order check box, and then click OK.

Method 3: Turn off Background Printing
--------------------------------------

Turn off Background Printing and then update the field before you print your
document. To do this, follow these steps:

1. On the Tools menu, click Options, and then click the Print tab.

2. Click to clear the Background Printing check box.

3. Click OK.


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: 8.0 word8 word97 wrong broke doesn't won't isn't incorrect section page number

======================================================================
Keywords          : kbprint kbdta word8 kbfield word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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