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Q159601: WinNT Err: Mail Could Not Be Delivered

Article: Q159601
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kberrmsg kbinterop
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you send an e-mail message from Windows Messaging you receive a reply
e-mail message from System Administrator with a subject line starting with
"Undeliverable:" and a message body consisting of the following error.

  Your message did not reach some or all of the intended recipients.

  Subject: Test Email Message
  Sent: 11/17/96 4:47:27 PM

  The following recipient(s) could not be reached:

  EmailUser on 11/17/96 4:47:29 PM
  Mail could not be delivered due to a problem with the postoffice. Contact your
  administrator.

At the top of the opened e-mail message there is a Send Again button; however,
sending the original e-mail message again only results in the same response from
System Administrator.

CAUSE
=====

The share permissions or directory permissions on the postoffice are not set to
allow full control to the user or group to which the user belongs who is sending
the email message.

RESOLUTION
==========

Set the share and directory permissions such that all users who need access to
the postoffice directory are allowed full control to both the share and the
postoffice directory and subdirectories.

Additional query words: msmail mailbox
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Keywords          : kberrmsg kbinterop 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbprb

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