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Q159480: PPT7: Can’t Unpack File To Folder With Extended Characters

Article: Q159480
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kbpng
Last Modified: 16-APR-2000

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

If you try to unpack a presentation that was packed with the Pack And Go Wizard
to a folder whose name contains extended or international characters, you
receive an error message similar to this:

  Pack and Go Setup was unable to install the presentation. This disk may be
  full, you may not have write permission for '<directory name>', or it
  may already contain a presentation with the same name.

This message occurs if the folder does not exist. If the folder already exists,
you receive this error:

  The directory '<directory name>' does not exist. Would you like to
  create it?

If you click OK, the presentation may install to the correct folder; however.
Pngsetup.exe may also create a corrupt folder on the same drive.

CAUSE
=====

Pngsetup.exe (the file that unpacks a Pack and Go presentation) is a 16-bit
program that can run under Windows 3.1, Windows 95, or Windows NT. Pngsetup.exe
does not support folder names with extended characters.

RESOLUTION
==========

When you run Pngsetup.exe, choose a folder whose name does not contain extended
or international characters in which to unpack the presentation.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: png circumflex umlaut cedilla accent accented grave acute aring vinculum double-dot foreign ansi ascii letters glyphs words

======================================================================
Keywords          : kbpng 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0

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