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Q159303: XCON: Message Sent Without Message Body Text is not Delivered

Article: Q159303
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 10-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

When you send a mail message that has no message body from a foreign X.400
system, it will not be delivered through Microsoft Exchange Server. The message
may be returned to the originator with a non-delivery report (NDR). Microsoft
Exchange server may log the following event in the Application Event Log:

  Event ID: 210
  Source: MSExchangeMTA
  Category: X.400 Service
  Type: Warning

  Description:
  An internal MTA error occured. Content conversion for message
  C=country;A=ADMD;P=PRMD;L=servername failed. Conversion error 4096, object at
  fault 060000C2, original content type 56010A00, new content type
  2A864886F7140501. [MTA DISP FANOUT 15 112] (14)


CAUSE
=====

If a foreign system passes a message and includes a General Text Body Part tag,
the Microsoft Exchange message transfer agent (MTA) expects character set
information. It is considered non-conformant to include a General Text Body Part
without any character set information.

Some systems will still send a General Text Body Part even in the absence of a
message body, but Microsoft Exchange Server will do not do this.

STATUS
======

The Microsoft Exchange MTA has been modified to assume a General Body Text type
of IA5 in the absence of character set information.

Microsoft has confirmed this to be a problem in Exchange version 4.0. This
problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: non conformant message body IA5 NDR delivery

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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