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Q159285: XFOR: Japanese Text in NDR from MS-Mail Is Replaced with "?"

Article: Q159285
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 10-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0, Japanese version 
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SYMPTOMS
========

This article applies only to the Japanese version of Microsoft Exchange Server.
In a Japanese computing environment, when you are using the Japanese version of
the Microsoft Exchange Microsoft Mail Connector to send and receive mail
messages between the Japanese versions of the Microsoft Mail for PC Networks
version 3.5 postoffices, Japanese text in the non- delivery report (NDR) from
Microsoft Mail postmaster is replaced with question marks.

CAUSE
=====

The code page and language ID for the Japanese Microsoft Mail for PC Networks
message transfer agent (PCMTA) is not set correctly.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0
U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K



Additional query words: NDR Japanese JPN DBCS

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Keywords          : kbusage 
Technology        : kbHLangJapanese kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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