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Q159236: WD97: Help Topic for Supplemental Converters Listed Twice

Article: Q159236
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): 
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

The following topic appears twice in Word Help:

  Obtain the Word 97 file format converter and other converters.

The first topic provides complete, updated information on how to obtain the
supplemental converters. The second topic is incomplete.

RESOLUTION
==========

To open the help topic that contains the correct information, use the following
steps:

1. On the Help menu, click Contents And Index, and click the Find tab.

2. In box 1, type "supplemental" (without the quotation marks).

3. In box 3, select the first occurrence of the "Obtain the Word 97 file format
  converter and other converters" topic, and then click Display.

STATUS
======

Microsoft has confirmed this to be a problem in the products listed at the
beginning of this article. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.


MORE INFORMATION
================

To locate the topic that contains the incorrect information, use the following
steps:

1. On the Help menu, click Contents And Index, and click the Find tab.

2. In box 1, type "supplemental" (without the quotation marks).

The topic is listed twice in box 3.

Additional query words: 8.0 word8 word97 duplicate entry online on-line hlp documentation error

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Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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