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Q159193: XCON: MTA Terminates Unexpectedly with Event ID 9405

Article: Q159193
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

The Microsoft Exchange Message Transfer Agent (MTA) terminates unexpectedly with
an event similar to the following (as viewed in the Application Event Log):

  Event Id: 9405
  Source: MSExchangeMTA
  Type: Error
  Category: Field Engineering
  Description:
  An unexpected error has occurred which may cause the MTA to terminate. Error:
  Exception c0000005 occurred at Address 0x02163E04. (16)

This failure may be coincident with the addition of a new Directory Replication
Connector, or at MTA startup.

CAUSE
=====

The MTA code that generates the text file GWART0.MTA did not use a data
structure large enough to accommodate the routing information obtained through
directory replication.

WORKAROUND
==========

There is no workaround for this problem.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange version 4.0. This
problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: failure crash gwart routing directory replication

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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