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Q158981: IBM Thinkpads 760ED and 760ELD May Hang During Shutdown

Article: Q158981
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbhw kbnetwork kbHardware
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

Windows NT version 3.51 or version 4.0 may stop responding during system
shutdown on IBM Thinkpads 760ED and 760ELD.


CAUSE
=====

This problem is caused when all PCMCIA Adapter resources are not closed before
powering off the socket.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and
4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: prodnt thinkpad

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Keywords          : kbhw kbnetwork kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0

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