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Q158853: Errors Using IBM Anti-Virus with FAT32 File System

Article: Q158853
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1,2.5
Operating System(s): 
Keyword(s): kberrmsg kbtool osr2 win95 win98
Last Modified: 15-MAY-2001

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5 
- Microsoft Windows 98 
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SYMPTOMS
========

You may experience either of the following symptoms with IBM Anti-Virus:

- When you are installing IBM Anti-Virus, the Setup program offers to scan for
  viruses. If you choose to scan, you may receive an error message stating that
  the master boot record could not be read.

- When you are scanning for viruses on a drive using the FAT32 file system, IBM
  Anti-Virus may report that errors occurred while it was checking for viruses.
  The error log may contain the following information:

  Errors during virus checking: unexpected error code 18

CAUSE
=====

IBM Anti-Virus is not written to work with the new FAT32 file system included
with Windows 95 OEM Service Release 2 and Windows 98.

RESOLUTION
==========

Contact IBM for an updated copy of IBM Anti-Virus.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.

Additional query words: 95

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Keywords          : kberrmsg kbtool osr2 win95 win98 
Technology        : kbWin95search kbWin98search kbOPKSearch kbWin98 kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : :2,2.1,2.5
Issue type        : kbprb

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