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Q158731: XADM: SP3 Update Fails When Running Admin Only

Article: Q158731
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 29-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

You receive the following error when running the Service Pack 3 (SP3)Update
program to update a server that is only running the Microsoft Exchange Server
Administration program:

  This version of Exchange Setup can only upgrade servers that are 4.0a/SP2.
  Upgrade the server to 4.0a/SP2 and then run Setup again.

CAUSE
=====

The Update program is looking for registry entries that do not get installed
when only the Exchange Administrator program is installed.

RESOLUTION
==========

To resolve the problem, modify the registry;

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall Windows NT. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use Registry
Editor at your own risk.

1. Start Registry Editor (Regedt32.exe).

2. Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey:

     SOFTWARE/Microsoft/Exchange/Setup:

3. Add the following value:

     NewestBuild

  Add this value as a REG_DWORD, and enter the Data "3e2" in hexadecimal.

  The full entry in the registry will look like this:

     NewestBuild : REG_DWORD : 0x3e2

4. Quit Registry Editor.

MORE INFORMATION
================

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words:

======================================================================
Keywords          :  
Component         : SRVRSetup
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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