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Q158482: WD97: Envelopes Printed Upside Down on Hewlett-Packard 5si/5si

Article: Q158482
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbualink97 kbdta kbenvelope
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you print an envelope to a Hewlett-Packard (HP) LaserJet 5si/5si MX PS
printer, the delivery and return addresses are printed upside down.

This problem occurs regardless of whether the Clockwise Rotation check box is
selected on the Printing Options tab. (To locate this option, click Envelopes
And Labels on the Tools menu. On the Envelopes tab, click Options, and then
click Printing Options.)


WORKAROUND
==========

To work around this problem, feed the envelope as shown on the printer. Do not
feed the envelope based on what you see in the preset.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: 8.0 word8 word97 laser jet hp5 hp5si postscript post script scrip incorrect wrong rotated

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Keywords          : kbualink97 kbdta kbenvelope 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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