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Q158477: WD97: Object Deleted When You Run Letter Wizard

Article: Q158477
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbualink97 kbtemplate
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

If you add an object or WordArt text effects to your document and then run the
Letter Wizard (Tools menu), the object may be deleted.

CAUSE
=====

This problem occurs when the object is anchored to a paragraph that was modified
when you ran the Letter Wizard. For example, if a WordArt object is anchored to
a paragraph that is formatted with the Date style, and you change the Date Line
on the Letter Format tab in the Letter Wizard, the WordArt object is removed.

WORKAROUND
==========

If you have already run the wizard and your object has been deleted, click the
Undo button until your object appears. Attach the object to a paragraph that is
not a Letter Wizard element--for example, attach the object to a paragraph
formatted with the body text or Normal style and then rerun the Letter Wizard.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.


MORE INFORMATION
================

If an object is anchored to a paragraph formatted with one of the following
styles, the object will be deleted when you run the Letter Wizard:

  Attention Line
  CC List
  Closing
  Company Name
  Date
  Enclosure
  Inside Address
  Inside Address Name
  Mailing Instructions
  Reference Initials
  Reference Line
  Return Address
  Salutation
  Signature
  Signature Company
  Signature Job Title
  Slogan
  Subject Line

Additional query words: 8.0 word8 word97 graph chart org organization word art draw equation

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Keywords          : kbualink97 kbtemplate 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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