KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q158423: WinNT 4.0 ERD Won’t Allow Repair w/out Compact Disc Installed

Article: Q158423
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the Emergency Repair Disk (ERD), there is no way to repair the
registry or Boot.ini file without the installation CD being in the CD-ROM drive.

CAUSE
=====

Changes to setup for Windows NT 4.0 introduced this problem.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows NT version
4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


MORE INFORMATION
================

The Setupdd.sys file on boot disk number 2 must be replaced with the Setupdd.sys
file from the Service Pack in order to use the ERD on a Windows NT 4.0 system
without a CD-ROM drive attached. Repair functionality will be limited to the
ability to repair the registry, boot sector, and startup environment, just as in
Windows NT version 3.51.

Additional query words: ERD

======================================================================
Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.