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Q158391: Games: Unable to Hear Sounds in Game

Article: Q158391
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbsound kbimukbfaq
Last Modified: 07-MAY-2002

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The information in this article applies to:

- Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
- Microsoft Deadly Tide for Windows 1.0 
- Microsoft Flight Simulator 2000 
- Microsoft Flight Simulator 98 
- Microsoft Flight Simulator for Windows 95, version 1.0 
- Microsoft GEX, version 1.0 
- Microsoft Hellbender for Windows, version 1.0 
- Microsoft Monster Truck Madness, version 1.0 
- Microsoft Soccer, version 1.0 
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SYMPTOMS
========

When you play a game that requires DirectSound, sounds in the game may not be
played.

Environmental sounds in Microsoft Windows and sound files in Media Player are
still played.

CAUSE
=====

This behavior can occur if a real-mode (16-bit) sound driver for your sound card
is installed on your computer.

Programs that use DirectSound may not function properly when a real-mode sound
driver is installed.

RESOLUTION
==========

To resolve this issue, remove or remark out the sound driver lines in the
Autoexec.bat and Config.sys files. To do this, use the appropriate method for
your version of Microsoft Windows.

Microsoft Windows 98
--------------------

1. Click Start, and then click Run.

2. In the Open box, type "msconfig" (without the quotation marks), and then
  click OK.

3. Click the Config.sys tab.

4. Click to clear the check box for each line that refers to your sound driver.

5. Click the Autoexec.bat tab.

6. Click to clear the check box for each line that refers to your sound driver.

7. Click OK.

8. Restart the computer.

Microsoft Windows 95
--------------------

1. Click Start, and then click Run.

2. In the Open box, type "sysedit" (without the quotation marks), and then click
  OK.

3. In the Autoexec.bat window, type "REM" (without the quotation marks) at the
  beginning of each line that refers to your sound driver.

4. On the Window menu, click 4 C:\Config.sys.

5. In the Config.sys window, type "REM" (without the quotation marks) at the
  beginning of each line that refers to your sound driver.

6. On the File menu, click Exit.

  If you are prompted to save the changes, click Yes for each prompt.

7. Restart the computer.

MORE INFORMATION
================

For additional information about how to troubleshoot sound problems in
DirectX-enabled games, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q157487 Games: Troubleshooting Sound Problems

Additional query words: 1.00 6.00 Hellbender truck directX sound hear monster deadly tide gex close combat soccer fs95 fs6

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Keywords          : kbsound kbimu kbfaq
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbFlightSimSearch kbZNotKeyword kbMonsterTMSearch kbGEX kbMonsterTM kbHellBender kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch kbFlightSim2000 kbFlightSim98 kbFlightSim95 kbSoccer kbDeadlyTide kbSimSearch
Version           : :1.0
Issue type        : kbprb

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