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Q158351: Mac Multimedia: Network Connection May Cause Problems

Article: Q158351
Product(s): Microsoft Home Multimedia Titles
Version(s): MACINTOSH:1.0,1.0a,2.0; :1.0,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edi
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Ancient Lands for the Macintosh, version 1.0 
- Microsoft Art Gallery for the Macintosh, version 1.0 
- Microsoft Bookshelf for the Macintosh 1993, 1994, 1995, 1996-1997 editions 
- Microsoft Cinemania for Macintosh, 1994, 1995, 1996, 1997 editions 
- Microsoft Dangerous Creatures for the Macintosh, version 1.0 
- Microsoft Dinosaurs for the Macintosh 1.0 
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Macintosh 
- Microsoft Encarta 97 Encyclopedia for Macintosh 
- Microsoft Isaac Asimov's The Ultimate Robot for the Macintosh, version 1.0 
- Microsoft Musical Instruments for the Macintosh, version 1.0 
- Microsoft Cinemania for the Macintosh versions 1996 edition, 1997 edition 
- Microsoft The Ultimate Frank Lloyd Wright for the Macintosh, version 1.0 
- Microsoft Wine Guide for the Macintosh, versions 1.0, 1.0a, 2.0 
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SYMPTOMS
========

When you use one of the programs listed at the top of this article over a
network, you may experience some of the following behaviors:

- Error messages requesting that a CD-ROM to be inserted.

- Computer stops responding (Hangs)

CAUSE
=====

When a program requests a media item (such as a sound, picture, or movie) from
its source (usually a CD-ROM), you may receive an error message or the computer
may stop responding if the program doesn't find the requested item within a
reasonable amount of time.

RESOLUTION
==========

To resolve the problem, use some of the following troubleshooting methods

- As a test, try running the program from a local CD-ROM drive (if available).

- Make sure the network is functioning reliably and that the program always has
  access to the source media.

- Attempt to connect two computers directly via a serial cable, using the
  printer or modem port on the computers.

MORE INFORMATION
================

Programs shipped on compact disc are often designed to have access to a local
CD-ROM drive. When the program is forced to depend on a network connection, the
information may not be received within an allowable amount of time.

Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm AppleTalk apple talk Ethernet ether net crash bomb hangs freeze cd disc cdrom macmm

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbGamesSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbAncientLandsMac kbAsimovSearch kbCinemania1996Mac kbCinemania1997Mac kbDangerousCreaturesMac kbDinosaurs100Mac kbAsimovUltimateRobotMac kbMusicalInstMac kbUltimateFLWMac kbWine100Mac kbWine100aMac kbWine200Mac kbArtGalleryMac kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac kbEncartaEnCyc1997Mac
Version           : MACINTOSH:1.0,1.0a,2.0; :1.0,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edition,1996 edition,1997 edition

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