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Q158196: Using Suspend on Certain Gateway Laptops Drains Power

Article: Q158196
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): kbhw win95 kbHardware
Last Modified: 24-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you use the Suspend command on certain Gateway laptop computers, battery
power drains.

The following Gateway computers are known to exhibit this behavior:

- ColorBook 4SX25

- ColorBook 4SX33

- ColorBook 4DX33

- Liberty

- Solo


CAUSE
=====

The BIOS in the computer requires an upgrade.

RESOLUTION
==========

Upgrade the computer's BIOS. Contact Gateway Technical Support for additional
information.

MORE INFORMATION
================

When Suspend mode is in use, the PCMCIA slots should be receiving 0 volts. On
the computers listed above, the PCMCIA slots receive 2.5 volts, draining the
battery.

Additional query words: apm

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Keywords          : kbhw win95 kbHardware 
Technology        : kbWin95search kbWin95
Version           : 95

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