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Q158192: XCLN: Error When Opening File Posted to Public Folder

Article: Q158192
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 11-APR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
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SYMPTOMS
========

When you attempt to open a file embedded in Public Folder with some older
applications, the following error message may appear:

  A problem occurred while working with, or connecting to, an embedded object
  or its source application.

This is known to be a problem with the following applications:

  Microsoft Word 2.0
  Microsoft Excel 4.0
  Microsoft Powerpoint 3.0
  Microsoft Project 4.0
  Microsoft Excel 5.0, 32-bit version only

RESOLUTION
==========

To work around the problem, do one of the following:

- Copy or move the document to the file system and open the document.

  -or-

- Upgrade to the newest version of the application.

MORE INFORMATION
================

This problem will occur even if you use a later version of an application but
post to the public folder in an older file format. For example, you create a
presentation in PowerPoint version 7.0 and save it in PowerPoint version 4
format. If the file is placed into a public or private folder using a
drag-and-drop operation, the same error occurs when you attempt to open it.

This issue is documented in the Readme.wri on the Microsoft Exchange Server
compact disc as follows:

  1.4 Opening Files in Folders
  If you cannot open a file in a Microsoft Exchange folder, highlight it, save
  it on your hard disk, and then use the appropriate application to open it.


Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0

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