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Q158146: NetLogon Service fails to start with Event 7003

Article: Q158146
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

During the initial startup of Windows NT, the following error message may
appear:

  At least one service or driver failed during system startup. Use Event Viewer
  to examine the event log for details.

When you check the Event Viewer, you will see the following two messages:

  Event ID 7003
  Source: Service Control Manager
  Description: The Net Logon service depends on the following nonexistent
  service: LmHosts

  Event ID 7003
  Source: Service Control Manager
  Description: The Computer Browser service depends on the following
  nonexistent service: LmHosts

CAUSE
=====

Registry information for the LmHosts service is either missing or corrupt.

WORKAROUND
==========

To re-create the needed information in the registry, remove and then reinstall
the TCP/IP protocol.

MORE INFORMATION
================

When the TCP/IP protocol installs it creates a dependency between NetLogon,
Computer Browser and LmHosts. If the registry key
HKEY_Local_Machine\SYSTEM\CurrentControlSet\Services\LmHosts
is either missing or corrupt it will fail to load and will generate the above
messages.

This error may occur whether you use an LmHosts file or not.

Additional query words: prodnt netbios helper net logon
======================================================================
Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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