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Q158032: GEX: Troubleshooting Display Issues

Article: Q158032
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbfaq
Last Modified: 18-FEB-2002

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The information in this article applies to:

- Microsoft GEX, version 1.0 
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SUMMARY
=======

This article discusses how to troubleshoot GEX display issues you may encounter
if your system is not configured correctly.

DISPLAY TROUBLESHOOTING
-----------------------

High-Color Mode:

GEX is optimized for high-color (16-bit) mode. If your video card is capable of
running in high-color (16-bit) mode, change your display mode to high color.

To change your display mode to high color:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the Display icon.

3. Click the Settings tab.

4. Under Color Palette, click High Color (16-Bit).

If you're not sure that your video card supports high color, contact your video
card manufacturer.

3D Accelerated Graphics Cards:

- GEX does not use enhanced features of 3D accelerated graphics cards. Many of
  these cards require drivers that are still in a preproduction state, and you
  may experience problems using such drivers. For updated drivers, contact your
  hardware manufacturer.

- Your video card may not be DirectX-compatible. If you're not sure that your
  video card is DirectX-compatible, contact your video card manufacturer. Newer
  versions of DirectX offer better video card support. The latest version of
  DirectX is available at the following Microsoft Web site:

  http://www.microsoft.com/directx

  For more information about how to obtain the latest version of DirectX, please
  see the following article in the Microsoft Knowledge Base:

  Q179113 How to Download and Install DirectX

GEX Game Graphics:

- If you are having trouble seeing all of the menu items on your screen, you
  should change your Windows 95 font size to a smaller setting.

  To change your Windows 95 font size:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click the Display icon.

  3. Click the Appearance tab.

  4. On the Item list, click Menu.

  5. Change the font size by clicking the Size box arrow.

- If you purchased your video card before the release of Microsoft Windows 95,
  you should install the latest video drivers. For the current video drivers,
  contact your hardware manufacturer.

For more information about troubleshooting display problems in Gex, please see
the following article in the Microsoft Knowledge Base:

  Q158176 GEX: List of Video Card Issues

Additional query words: 1.00 video

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Keywords          :  kbfaq
Technology        : kbGamesSearch kbZNotKeyword kbGEX
Version           : :1.0
Issue type        : kbinfo

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