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Q157912: "STOP: 0x00000093" with Security Dongle Adapter

Article: Q157912
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbhw kbHardwarekbfaq
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you start your computer, you may receive the following error message:

  STOP: 0x00000093
  INVALID_KERNEL_HANDLE

CAUSE
=====

This error message can be caused by the driver for a dongle security device. Two
such drivers known to cause this error message are:

- Haspnt.sys

- Sentinel.sys

RESOLUTION
==========

If you receive this error after installing software in your Windows NT 4.0
installation, you may be able to resolve this issue by starting the computer
using the Last Known Good configuration. However, if the error occurred after
upgrading to Windows NT 4.0 you may resolve the issue, by renaming the driver
using the steps in the appropriate section below.

Windows NT Installed on a FAT Partition
---------------------------------------

1. Start your computer using the MS-DOS option from the NT OS Loader. (If MS-DOS
  is not an option, boot your computer using an MS-DOS boot disk.)

2. Rename the driver.

3. Restart your computer and start Windows NT.

Windows NT Installed on an NTFS Partition
-----------------------------------------

1. Install Windows NT in an alternate folder on your computer.

2. Log in to the new installation of Windows NT and run Command Prompt.

3. Rename the driver.

4. Restart your computer using the original installation of Windows NT.

NOTE: Some of your software may require these drivers to be present in order to
operate properly and may generate error messages when you restart Windows NT
4.0.

MORE INFORMATION
================

For updated versions of these drivers, contact the manufacturer of the driver.

Additional query words: blue screen dump 93 0x93 0x093

======================================================================
Keywords          : kb3rdparty kbhw kbHardware kbfaq
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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