KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q157836: SMS: Remote Control Chat Session Displays Incorrect Characters

Article: Q157836
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------


SYMPTOMS
========

When a chat session is established, an extra character (y with an umlaut)
appears at the client, following every extended character. Letters typed on one
computer get changed to different letters and different cases on the other
computer. This problem appears in French, Spanish, and U.S. versions, and also
appears on U.S. Microsoft Systems Management Server on U.S. Windows NT Server
with localized settings.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Systems Management
Server version 1.2. This problem has been corrected in the latest U.S. Service
Pack for Systems Management Server version 1.2. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K


Additional query words: prodsms diaeresis

======================================================================
Keywords          : kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.