KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q157703: XFOR: NDRs Sending Mail Using Email.dot

Article: Q157703
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 09-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send messages using the WordMail editor, to a recipient who is not
defined to receive failure notifications from the Microsoft Exchange Internet
Mail Connector (IMC), the IMC will record an error message in the Event Log
stating that the Non-Delivery Report (NDR) could not be delivered because the
message could not be saved. If you use a mailbox that is defined to receive IMC
notifications, you will see a failure notice from the Microsoft Exchange System
Administrator stating that the message was malformed.

The originator will never be notified that the message was not sent.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: Outlook OL97

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.